Does anyone know how to import HD mpeg-4 files from a Toshiba Gigashot A100FE hard disk video camera into Premiere Pro CS4? I get the message "Unsupported format or damaged file." I can import the files to an old version of Premiere Pro but they are inverted, need scaling to fit and play back jerkily even when rendered and output as .avi. Sadly the supplied Nero software does not do what it is supposed to and certainly not what I want!
Are you using the trial version?
Yes I am using the trial version and I now read that the mpeg codecs are not included! Bit of a Catch 22 for me as the Tosh is mpeg-4 AVC/H.264!