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1. Re: login issue - screen name?!
Kath-H Oct 20, 2009 9:07 AM (in response to spdorsey6969)A decision was taken some time ago to have people use an email address for a user name. This is the same one as for your account at the Adobe store, where you can find your product purchase history, registrations of software etc. Nobody wants their email address shown in the forums, so you also require a screen name. (Please don't shoot the messenger, I'm explaining, not excusing and yes, people sometimes have to change their email addresses and are then in the ermm, soup).
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2. Re: login issue - screen name?!
spdorsey6969 Oct 20, 2009 9:14 AM (in response to Kath-H)Well then they should just stadnardize on screen names and remove the requirement for email addresses altogether.
It really does not have to be so confusing.
Part of the issue is also that you can *almost* log in using your screen name (you encounter the issue I had). If they do require an email for login and then require a screen name for use in the forums, then they should place all that on one page at time of login. This would not confuse the user with multiple requests for screen name/login/email.
Login page should be this:
Please provide email address used at time of registration:
________________
Please provide password:
________________
Please provide a screen name to use:
________________
[login button]
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3. Re: login issue - screen name?!
shunithD Oct 20, 2009 9:30 AM (in response to spdorsey6969)That's logical... This new system is not... as you will discover in due course
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4. Re: login issue - screen name?!
John Joslin Oct 20, 2009 10:17 AM (in response to shunithD)The system was cobbled together with no thought for the potential consequences.
(That's a toned down version of what I originally wrote, but I don't want to get banned!)
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5. Re: login issue - screen name?!
Kath-H Oct 20, 2009 10:27 AM (in response to John Joslin)You won't get banned. Even LT isn't really banned. He just runs round giving two fingers to the hosts trying to chase him.
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6. Re: login issue - screen name?!
Ansury Oct 20, 2009 12:49 PM (in response to Kath-H)Well most of us have a life and don't want to spend all day creating new user accounts, on the other hand.
What is the estimated date of deployment for the Jiveware/Adobe login problem fix?
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7. Re: login issue - screen name?!
~graffiti Oct 20, 2009 3:06 PM (in response to Kath-H)Kath-H wrote:
You won't get banned. Even LT isn't really banned. He just runs round giving two fingers to the hosts trying to chase him.
One particular finger per hand?




