0 Replies Latest reply on Oct 20, 2009 1:30 PM by AcwCP

    Error In printing a specific document.


      OS: Windows XP SP3


      Tried this on 9.0 - 9.1 - 9.2 version of AR. When I attempt to print out this particualar pdf document it comes up with and instant error and needs to close. Under the My Comp > Manage > Applications my error reads out as such:

      Faulting application iexplore.exe, version 6.0.2900.5512, faulting module zsr.dll, version 6.20.1625.0, fault address 0x0001f979.

      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


      0000: 6c707041 74616369 206e6f69 6c696146
      0010: 20657275 78656920 726f6c70 78652e65
      0020: 2e362065 39322e30 352e3030 20323135
      0030: 7a206e69 642e7273 36206c6c 2e30322e
      0040: 35323631 6120302e 666f2074 74657366
      0050: 30303020 37396631 0a0d39


      This only happens with only one document which is important for me to be able to print out readily. I have already uninstalled and reinstalled each version and am now out of tangable options for fixing this problem to my knowledge.