7 Replies Latest reply on Oct 22, 2009 3:15 PM by Jesst124

    Updated to 7.0.5 and STILL having issues!!

    Wendy McCubbin

      Just updated to Presenter 7.0.5 and STILL having issues.  Hopefully someone here can help (I'm at my wit's end!)  (BTW: Running Windows Vista)

       

       

      Specific error:  "MediaWriter::write: Unknown codec."

      Thought updating would relieve me of this problem, but it happened AGAIN when I went to update the audio on a PPT I'd published! 

      [This error] pops up sporadically, but OFTEN during editing and ALSO during syncing - I tried both!

      When it appears, I cannot move ahead.  Each time I click "ok" and attempt to re-play from the point I was at, the error will appear.

      The work-around I found requires that I:

         - Click "ok" to the error message

         - Go back to the editing window and jump a little ahead of where I was editing; then

         - Click play/record

      Doing this forces me to skip what I was attempting to listen to/edit and move forward from there.  It happens ALOT during one editing session.

      I cannot find anything on the Adobe website, or in Google search about this MediaWriter codec error!  Do you know of it?  Any answers on how to resolve it?

       

      PPT STILL CRASHES!

      PPT often crashes during audio editing and it did again, after updating [to 7.0.5]. It freezes and then I must force it to exit.  It will attempt to restart PPT automatically, but not before I see this error on my desktop:

      "PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in.  If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?"

       

      I know Presenter must work better than this... any ideas on what's going on?

      Maybe I just need to uninstall and re-install. I have to find a fix.

      Sorry for the long post, but as you can see, I'm in dire need of help and am hoping someone or some others have experienced these things.

      Thanks so much for your time!