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OK, just to make sure I have things in order, you have Captured the footage from the Canon in PrPro CS4, where it plays and edits fine. It is ONLY when you export to .WMV, that this odd, thin line behavior happens. Is that correct?
What are specs. on your source files? G-Spot will tell you all about them, including whether they are SD, or HD - and it's freeware.
Second, what are your exact Export settings in AME? That will be very important.
I'd attach a screen-cap of both G-Spot with one of the files loaded, and also your AME settings screen. Hint: use the little "camera" icon in the lower-middle of the Toolbar in the forum editing screen.
I can never quite tell if the quality settings are HD or non HD.
Find out. It matters.
You're correct - it's only when I export that the strange behaviour happens.
Unfortunately, with this being at work, I can't download anything myself, and they certainly won't let me download that freeware. The frustrating thing is not being able to tell them their camera, piece of pride and joy, is rubbish. I've got two projects on the go - one set up to be HDV and another set to be DV using the same footage - both export the same way (thin line behaviour) using all the logical variations of settings. I have another camera, an older sony handycam that works perfectly. It's just the HG21 that I have real problems using in a professional manner. It can't be something the camera is doing to the files itself can it? Like I said, unedited they export perfectly, but edited they go to a line.
I'm at work again soon so the battle will continue.
I think I've solved the problem. It was simply my misunderstanding of certain settings. I've sucessfully exported huge (in screen size), low quality video now so I guess I can change the aspect ratios at the start of a new project and force the footage down to that size. I hope this is the solution, I just have to find the correct settings!
Thanks for the help.
It was simply my misunderstanding of certain settings. I've sucessfully exported huge (in screen size), low quality video now
so I guess I can change the aspect ratios at the start of a new project and force the footage down to that size. I hope this is the solution, I just have to find the correct settings!
I'd strongly suggest that you approach this from a different angle. Set your Sequence Presets to match your source footage in every respect. Then, you can alter your Export settings per your needs. Start with that perfect match and the rest will be a "piece-o-cake."