I have used PE in various versions for years. Most of this year I've used PE7 which works perfectly on my PC, the only reason I upgraded to PE8 was to use the Effects Mask facility. This is the only reason, and now I have to say I so exasperated I'm contemplating some way of requesting a refund.
Initially I had a lot of crashes which seem to be plaguing a few people on here. What amazes me is that there appears to be very little difference between the two product versions and yet there is clearly a world of difference. There have been lots of comments about cleaning up your hard disks making space available and minimising the number of processes running while you run system hungry PE8, I have done all this and I have to admit the crashes have been reduced. In fact I thought eliminated until 5 mins ago.
My PC and SW spec is at the bottom of this message.
Ok .. so here it is. I can manage with the crashes .. which are infrequent now. But here are the issues I have
1. THE REASON I bought the software, animating the "Effects Mask", causes the Save of a video clip to fail with the error "Error Compiling Movie Unknown Error" I thought initially it was to do with moving the mask outside the video area, but I tried a control test by just moving the mask a small amount inside the video .. same result. I know its the mask because the clip will export fine without it, and with the effect I used inside the mask (Gaussian Blur), but not with the mask with or without the effect. Incidentally an error is STILL produced even if the mask is stationary. This mask is applied to the clip by "Clip - Effects Mask - Apply"
2. I have many video clips on my PC in various formats and ALL can be imported into PRE7 and used fine, not so with PRE8. Lets be clear about this, a short 5 min clip captured from my SD camcorder is imported into PRE7 edited and Exported/Saved fine, but in PRE8 not so. In PRE8 the same clip has only the Audio element, there is no Video. I used the drag and drop technique and the "Get Media" option. So I tried to re-capture the video straight from the camcorder at which point the import and program crashed after about 1 min.
3. Other clips I have dragged across are simply not viewable .. appear as red blocks in My Project area. Clearly PRE8 is not understanding the video format. I simply can't understand why the very same file is fine in PRE7. It makes no sense.
I'm a busy guy, I have lots of work to get done, and the last thing I need is to waste a couple of days on what should be a minor program upgrade. I've never had any issues like this before when upgrading PRE. I've used versions 2 4 and 7 and now 8.
I'm so annoyed about this I'm considerinf dumping the product and switching to Pinnacle or an alternative.
Any help would be appreciated.
Quad Core HP
4.5 Terabytes Hard disk (5 drives) with at least 10Gb on each drive free
ATI Graphics card with twin monitors
Twin moniWindows Vista 32 Home Premium