I'm finding that this product isn't usable for online help
convestions triggers popup blockers on most of the major platforms
(Windows/IE, FF, Mac/FF). I don't understand why this is happenning
since the help and the page that links to the help are in the same
domain. Requiring customers to manually reconfigure their popup
blockers is not a viable solution.
On the one where it works (Mac/Safari) I'm left with a very
tiny window in the lower right corner. Expanding it shows the help,
but the page in the content pane is the file-not-found page
(clicking items in the navigation brings up the correct page). I'm
also seeing on the Mac (FF & Safari) that the Index &
Search areas aren't searchable like they are in Windows (no input
box to search with).