2 Replies Latest reply on Oct 27, 2009 2:46 AM by truamera

    help! Error: 16

    truamera

      screen.PNG

      hi. I've installed FC beta 2 and it worked fine, then exported project to .fxp file and then double clicked on it. The Flash Catalyst crashed with this mistake .

      I've reinstalled Java runtime, all codecs and windows. win reinstall helped to find a prob, plz dont wanna install it 2nd time a day lol

      i'm running win 7. there were no such probs in b1.

       

      #
      # An unexpected error has been detected by Java Runtime Environment:
      #
      #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x36a312ea, pid=3340, tid=2396
      #
      # Java VM: Java HotSpot(TM) Client VM (1.6.0_01-b06 mixed mode)
      # Problematic frame:
      # C  [amt_win_jnilib.dll+0x12ea]
      #
      # If you would like to submit a bug report, please visit:
      #   http://java.sun.com/webapps/bugreport/crash.jsp
      #

      ---------------  T H R E A D  ---------------

      Current thread (0x016d7000):  JavaThread "main" [_thread_in_native, id=2396]

      siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

      Registers:
      EAX=0x00000003, EBX=0x2428f680, ECX=0x00000000, EDX=0x0012f100
      ESP=0x0012f308, EBP=0x0012f318, ESI=0x2428f680, EDI=0x016d7000
      EIP=0x36a312ea, EFLAGS=0x00010297

      Top of Stack: (sp=0x0012f308)
      0x0012f308:   00000002 00000003 3558e2d8 00000000
      0x0012f318:   0012f378 016ea460 016d70e8 0012f380
      0x0012f328:   00000003 00000001 0012f3a0 00000000
      0x0012f338:   0012f398 0012f394 00000001 00000000
      0x0012f348:   0012f388 00000000 0000000a 24280000
      0x0012f358:   0012f358 2428f680 0012f3a8 24290130
      0x0012f368:   00000000 2428f680 00000000 0012f388
      0x0012f378:   0012f3cc 016e2d95 24290090 016e8419

      Instructions: (pc=0x36a312ea)
      0x36a312da:   01 75 07 c7 45 f4 f6 ff ff ff 8b 0d 00 71 a3 36
      0x36a312ea:   83 39 01 75 07 c7 45 f4 ec ff ff ff 8b 15 04 71


      Stack: [0x00030000,0x00130000),  sp=0x0012f308,  free space=1020k
      Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
      C  [amt_win_jnilib.dll+0x12ea]
      j  com.adobe.flexide.amt.AMTLib.AMTObtainProductLicense(IILjava/lang/String;Ljava/lang/Strin g;Ljava/lang/String;Ljava/lang/String;IILjava/lang/String;)I+0
      j  com.adobe.flexide.amt.AMTLib.ObtainProductLicense(Ljava/lang/String;Ljava/lang/String;Lja va/lang/String;Ljava/lang/String;IILjava/lang/String;Z)I+27
      j  com.adobe.flexide.amt.Activator.AMT_ObtainLicense(Ljava/lang/String;Ljava/lang/String;IIZ )I+32
      j  com.adobe.thermo.application.ThermoApplication.start(Lorg/eclipse/equinox/app/IApplicatio nContext;)Ljava/lang/Object;+31
      j  org.eclipse.equinox.internal.app.EclipseAppHandle.run(Ljava/lang/Object;)Ljava/lang/Objec t;+135
      j  org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Ljava/lang/Ob ject;)Ljava/lang/Object;+103
      j  org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Ljava/lang/Object;)Lja va/lang/Object;+29
      j  org.eclipse.core.runtime.adaptor.EclipseStarter.run(Ljava/lang/Object;)Ljava/lang/Object; +149
      j  org.eclipse.core.runtime.adaptor.EclipseStarter.run([Ljava/lang/String;Ljava/lang/Runnabl e;)Ljava/lang/Object;+183
      v  ~StubRoutines::call_stub

      Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
      j  com.adobe.flexide.amt.AMTLib.AMTObtainProductLicense(IILjava/lang/String;Ljava/lang/Strin g;Ljava/lang/String;Ljava/lang/String;IILjava/lang/String;)I+0
      j  com.adobe.flexide.amt.AMTLib.ObtainProductLicense(Ljava/lang/String;Ljava/lang/String;Lja va/lang/String;Ljava/lang/String;IILjava/lang/String;Z)I+27
      j  com.adobe.flexide.amt.Activator.AMT_ObtainLicense(Ljava/lang/String;Ljava/lang/String;IIZ )I+32
      j  com.adobe.thermo.application.ThermoApplication.start(Lorg/eclipse/equinox/app/IApplicatio nContext;)Ljava/lang/Object;+31
      j  org.eclipse.equinox.internal.app.EclipseAppHandle.run(Ljava/lang/Object;)Ljava/lang/Objec t;+135
      j  org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Ljava/lang/Ob ject;)Ljava/lang/Object;+103
      j  org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Ljava/lang/Object;)Lja va/lang/Object;+29
      j  org.eclipse.core.runtime.adaptor.EclipseStarter.run(Ljava/lang/Object;)Ljava/lang/Object; +149
      j  org.eclipse.core.runtime.adaptor.EclipseStarter.run([Ljava/lang/String;Ljava/lang/Runnabl e;)Ljava/lang/Object;+183
      v  ~StubRoutines::call_stub
      j  sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/lang/Object; [Ljava/lang/Object;)Ljava/lang/Object;+0
      j  sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/l ang/Object;+87
      j  sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Lja va/lang/Object;+6
      j  java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+ 161
      j  org.eclipse.equinox.launcher.Main.invokeFramework([Ljava/lang/String;[Ljava/net/URL;)V+21 1
      j  org.eclipse.equinox.launcher.Main.basicRun([Ljava/lang/String;)V+114
      j  org.eclipse.equinox.launcher.Main.run([Ljava/lang/String;)I+4
      v  ~StubRoutines::call_stub

      ---------------  P R O C E S S  ---------------

      Java Threads: ( => current thread )
        0x35531c00 JavaThread "Thread-1" [_thread_in_native, id=1364]
        0x35511c00 JavaThread "Worker-0" [_thread_blocked, id=2408]
        0x34404000 JavaThread "Start Level Event Dispatcher" daemon [_thread_blocked, id=3808]
        0x34420400 JavaThread "Framework Event Dispatcher" daemon [_thread_blocked, id=3856]
        0x34457000 JavaThread "State Saver" [_thread_blocked, id=3988]
        0x01599400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2660]
        0x01594000 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3124]
        0x01593800 JavaThread "Attach Listener" daemon [_thread_blocked, id=3120]
        0x01593400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3356]
        0x01584400 JavaThread "Finalizer" daemon [_thread_blocked, id=3684]
        0x01577c00 JavaThread "Reference Handler" daemon [_thread_blocked, id=584]
      =>0x016d7000 JavaThread "main" [_thread_in_native, id=2396]

      Other Threads:
        0x01573c00 VMThread [id=3172]
        0x015a2800 WatcherThread [id=456]

      VM state:not at safepoint (normal execution)

      VM Mutex/Monitor currently owned by a thread: None

      Heap
      def new generation   total 36288K, used 22984K [0x036e0000, 0x05e40000, 0x05e40000)
        eden space 32256K,  60% used [0x036e0000, 0x049da2c8, 0x05660000)
        from space 4032K,  88% used [0x05a50000, 0x05dc7f28, 0x05e40000)
        to   space 4032K,   0% used [0x05660000, 0x05660000, 0x05a50000)
      tenured generation   total 483968K, used 1494K [0x05e40000, 0x236e0000, 0x236e0000)
         the space 483968K,   0% used [0x05e40000, 0x05fb5840, 0x05fb5a00, 0x236e0000)
      compacting perm gen  total 65536K, used 12142K [0x236e0000, 0x276e0000, 0x336e0000)
         the space 65536K,  18% used [0x236e0000, 0x242bba30, 0x242bbc00, 0x276e0000)
      No shared spaces configured.

      Dynamic libraries:
      0x00400000 - 0x0040e000  C:\Program Files\Adobe\Adobe Flash Catalyst\Adobe Flash Catalyst.exe
      0x76fe0000 - 0x7711c000  C:\Windows\SYSTEM32\ntdll.dll
      0x75bc0000 - 0x75c94000  C:\Windows\system32\kernel32.dll
      0x753e0000 - 0x7542a000  C:\Windows\system32\KERNELBASE.dll
      0x76e10000 - 0x76ed9000  C:\Windows\system32\USER32.dll
      0x75a10000 - 0x75a5e000  C:\Windows\system32\GDI32.dll
      0x77120000 - 0x7712a000  C:\Windows\system32\LPK.dll
      0x75f50000 - 0x75fed000  C:\Windows\system32\USP10.dll
      0x77160000 - 0x7720c000  C:\Windows\system32\msvcrt.dll
      0x75200000 - 0x75284000  C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_ none_ebf82fc36c758ad5\COMCTL32.dll
      0x75e70000 - 0x75f10000  C:\Windows\system32\ADVAPI32.dll
      0x75ba0000 - 0x75bb9000  C:\Windows\SYSTEM32\sechost.dll
      0x75d30000 - 0x75dd1000  C:\Windows\system32\RPCRT4.dll
      0x76050000 - 0x7606f000  C:\Windows\system32\IMM32.DLL
      0x760f0000 - 0x761bc000  C:\Windows\system32\MSCTF.dll
      0x72000000 - 0x72014000  C:\Program Files\Adobe\Adobe Flash Catalyst\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.100.v20080509-1800\ecli pse_1114.dll
      0x74630000 - 0x74639000  C:\Windows\system32\VERSION.dll
      0x6d7c0000 - 0x6da07000  C:\Program Files\Adobe\Adobe Flash Catalyst\jre\bin\client\jvm.dll
      0x717c0000 - 0x717f2000  C:\Windows\system32\WINMM.dll
      0x7c340000 - 0x7c396000  C:\Windows\system32\MSVCR71.dll
      0x75030000 - 0x7507b000  C:\Windows\system32\apphelp.dll
      0x6d310000 - 0x6d318000  C:\Program Files\Adobe\Adobe Flash Catalyst\jre\bin\hpi.dll
      0x75800000 - 0x75805000  C:\Windows\system32\PSAPI.DLL
      0x6d770000 - 0x6d77c000  C:\Program Files\Adobe\Adobe Flash Catalyst\jre\bin\verify.dll
      0x6d3b0000 - 0x6d3cf000  C:\Program Files\Adobe\Adobe Flash Catalyst\jre\bin\java.dll
      0x6d7b0000 - 0x6d7bf000  C:\Program Files\Adobe\Adobe Flash Catalyst\jre\bin\zip.dll
      0x6d570000 - 0x6d583000  C:\Program Files\Adobe\Adobe Flash Catalyst\jre\bin\net.dll
      0x75f10000 - 0x75f45000  C:\Windows\system32\WS2_32.dll
      0x757f0000 - 0x757f6000  C:\Windows\system32\NSI.dll
      0x74b70000 - 0x74bac000  C:\Windows\system32\mswsock.dll
      0x74b60000 - 0x74b66000  C:\Windows\System32\wship6.dll
      0x6d590000 - 0x6d599000  C:\Program Files\Adobe\Adobe Flash Catalyst\jre\bin\nio.dll
      0x348c0000 - 0x34915000  C:\Users\Макс\Application Data\Adobe\Flash Catalyst\configuration\org.eclipse.osgi\bundles\202\1\.cp\swt-win32-3448.dll
      0x755d0000 - 0x7572c000  C:\Windows\system32\ole32.dll
      0x75de0000 - 0x75e6f000  C:\Windows\system32\OLEAUT32.dll
      0x76070000 - 0x760eb000  C:\Windows\system32\comdlg32.dll
      0x75ff0000 - 0x76047000  C:\Windows\system32\SHLWAPI.dll
      0x740c0000 - 0x7425e000  C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_n one_421189da2b7fabfc\COMCTL32.dll
      0x761c0000 - 0x76e09000  C:\Windows\system32\SHELL32.dll
      0x76ee0000 - 0x76fd4000  C:\Windows\system32\WININET.dll
      0x757e0000 - 0x757e3000  C:\Windows\system32\Normaliz.dll
      0x75a60000 - 0x75b95000  C:\Windows\system32\urlmon.dll
      0x752c0000 - 0x753dc000  C:\Windows\system32\CRYPT32.dll
      0x751a0000 - 0x751ac000  C:\Windows\system32\MSASN1.dll
      0x75810000 - 0x75a09000  C:\Windows\system32\iertutil.dll
      0x73f40000 - 0x73f80000  C:\Windows\system32\uxtheme.dll
      0x36480000 - 0x3649b000  C:\Program Files\Stardock\ObjectDock\DockShellHook.dll
      0x73b30000 - 0x73b43000  C:\Windows\system32\dwmapi.dll
      0x75080000 - 0x7508c000  C:\Windows\system32\CRYPTBASE.dll
      0x364a0000 - 0x364df000  C:\Program Files\Adobe\Adobe Flash Catalyst\plugins\com.adobe.flexide.nativelibs_1.0.0.253292\os\win32\x86\BridgeTalk.dll
      0x364f0000 - 0x36528000  C:\Program Files\Adobe\Adobe Flash Catalyst\plugins\com.adobe.flexide.nativelibs_1.0.0.253292\libs\adobe_caps.dll
      0x6ff70000 - 0x6fff7000  C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442 db5b5\MSVCP80.dll
      0x6fed0000 - 0x6ff6b000  C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442 db5b5\MSVCR80.dll
      0x75430000 - 0x755cd000  C:\Windows\system32\SETUPAPI.dll
      0x751b0000 - 0x751d7000  C:\Windows\system32\CFGMGR32.dll
      0x751e0000 - 0x751f2000  C:\Windows\system32\DEVOBJ.dll
      0x75ca0000 - 0x75d23000  C:\Windows\system32\CLBCatQ.DLL
      0x73f80000 - 0x74075000  C:\Windows\system32\propsys.dll
      0x73930000 - 0x73951000  C:\Windows\system32\ntmarta.dll
      0x75790000 - 0x757d5000  C:\Windows\system32\WLDAP32.dll
      0x36a10000 - 0x36a21000  C:\Program Files\Adobe\Adobe Flash Catalyst\plugins\com.adobe.flexbuilder.utils.osnative_1.0.0.253292\os\win32\x86\JNIToNati veBridge.dll
      0x36a50000 - 0x36b35000  C:\Program Files\Adobe\Adobe Flash Catalyst\plugins\com.adobe.flexide.amt_1.0.0.253292\os\win32\x86\amtlib.dll
      0x36a30000 - 0x36a3a000  C:\Program Files\Adobe\Adobe Flash Catalyst\plugins\com.adobe.flexide.amt_1.0.0.253292\os\win32\x86\amt_win_jnilib.dll
      0x702b0000 - 0x7033e000  C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcb c0e5a\MSVCP90.dll
      0x6ac40000 - 0x6ace3000  C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcb c0e5a\MSVCR90.dll
      0x37340000 - 0x37440000  C:\Program Files\Adobe\Adobe Flash Catalyst\plugins\com.adobe.flexide.amt_1.0.0.253292\os\win32\x86\amtservices.dll
      0x6ece0000 - 0x6ed38000  C:\Windows\system32\WINHTTP.dll
      0x6ec90000 - 0x6ecdf000  C:\Windows\system32\webio.dll
      0x37070000 - 0x37084000  C:\Users\Макс\Application Data\Adobe\Flash Catalyst\configuration\org.eclipse.osgi\bundles\202\1\.cp\swt-gdip-win32-3448.dll
      0x73d30000 - 0x73ec0000  C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc 7cbf861225ca\gdiplus.dll
      0x73a00000 - 0x73afb000  C:\Windows\system32\WindowsCodecs.dll
      0x370f0000 - 0x37157000  C:\Program Files\Adobe\Adobe Flash Catalyst\plugins\com.adobe.flexide.amt_1.0.0.253292\os\win32\x86\adobe_caps.dll

      VM Arguments:
      jvm_args: -Xms512m -Xmx512m -XX:MaxPermSize=256m -XX:PermSize=64m
      java_command: <unknown>
      Launcher Type: generic

      Environment Variables:
      PATH=C:/Program Files/Adobe/Adobe Flash Catalyst/jre/bin/client;C:/Program Files/Adobe/Adobe Flash Catalyst/jre/bin;C:\Program Files\Adobe\Adobe Flash Catalyst\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\Win dowsPowerShell\v1.0\
      USERNAME=Макс
      OS=Windows_NT
      PROCESSOR_IDENTIFIER=x86 Family 15 Model 6 Stepping 4, GenuineIntel

       

      ---------------  S Y S T E M  ---------------

      OS: Windows NT 6.1 Build 7600

      CPU:total 2 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht

      Memory: 4k page, physical 2097151k(1289508k free), swap 4194303k(3828372k free)

      vm_info: Java HotSpot(TM) Client VM (1.6.0_01-b06) for windows-x86, built on Mar 14 2007 00:24:02 by "java_re" with unknown MS VC++:1310

        • 1. Re: help! Error: 16
          Peter Flynn (Adobe) Adobe Employee

          Let me make sure I'm understanding the order of events correctly:

           

          1. You created a new project in Catalyst and saved it (creating an .fxp file)
          2. You quit Flash Catalyst
          3. Then you double-clicked the .fxp file
          4. Flash Catalyst started loading, then displayed the "Error: 16" message.
          5. Then when you clicked Ok, Catalyst crashed and you got the crash log pasted above.

           

          Is that sequence correct?  Did I miss anything?

           

          You mentioned beta 1... did you have beta 1 installed on the same computer?  If it didn't uninstall cleanly that can definitely cause problems.  Try this:

          1. Uninstall Catalyst beta 2
          2. Reboot your computer
          3. Reinstall Catalyst beta 2

           

          If you're still having trouble after that, we'd need to look at your log files to investigate further.  Open the Start menu and type "%TEMP%" and press enter, then look for files named alm.log or amt.log.  If you find either of those files please upload them here (note that you may need to zip them in order for upload to work correctly).

           

          - Peter

          • 2. SOLVED
            truamera Level 1

            solved.

            just deleted Adobe folders in /common files and /locals and reinstalled catalyst. everything works great now. )

            maybe there were smth from b1 that didnt uninstall itself.

            anyway, Pater thx 4 help