0 Replies Latest reply on Oct 25, 2009 8:42 AM by Lukman_Java

    Fireworks 8 on Vista Has Stopped Working

    Lukman_Java

      HI all,

       

      I recently installed Macromedia Firefox 8 on my HP 6720s. For the first 2 or 3 uses I didnt get any error but somehow, I dont know what went wrong, anytime I start the program, i get "Firefox has stopped working"

       

      Here is the Signature

       

      Problem Event Name:    APPCRASH
        Application Name:    Fireworks.exe
        Application Version:    8.0.0.777
        Application Timestamp:    430ca5aa
        Fault Module Name:    StackHash_9cfd
        Fault Module Version:    0.0.0.0
        Fault Module Timestamp:    00000000
        Exception Code:    c0000005
        Exception Offset:    01b73ec0
        OS Version:    6.0.6000.2.0.0.768.2
        Locale ID:    1033
        Additional Information 1:    9cfd
        Additional Information 2:    aea2a0d7a408bfb90d70a40b35741536
        Additional Information 3:    add1
        Additional Information 4:    e86fd8f76207b04502fc8a8c6058a723

       

      I uninstalled and reinstalled again, i get the same error. I created a new user account and i get the same error. . .

       

      Help!!!