5 Replies Latest reply on Oct 25, 2009 6:23 PM by the_wine_snob

    PE4: program crashes when I hit "disk" button

    JenTul

      When I click Share-->Disk, the program closes with only this message:

      "Adobe Premiere Elements 4.0 has encountered a problem and needs to close. We are sorry for the inconvenience."

       

      Sometimes it thinks about it for a while before it crashes; sometimes it does it immediately; but I never get past the "Disk" button. I have removed and reinstalled PE.  I have removed Roxio.  I have tried it with msconfig disabling startup processes and services.  None of these have helped.  My dvd burner works with other programs.  Has anyone else managed to fix this problem?