I just bought and installed Premiere Elements 8 and when I go to the splash screen where it allows you to Organize, Start New Project, and Open Project, it won't let me start a new project. When I click it, it just shows the little "I'm working bar" for about 15 seconds and then stops. If I click it again, it does the same thing.
I already have Elements 8 installed (not premiere) and that works fine. Also, the Organize tab in the Premiere splash screen works fine too. It's just the New Project (and Open Project) buttons.
I have Vista Home Premium 64 bit.
Can anyone help?
First, ensure that you have lots of free hard drive space and that your hard drive is freshly defragmented.
Second, go to Windows Update and manually download even the non-critical updates. Also ensure you're running the latest version of Quicktime, which plays an essential role in the way the program functions.
Finally, if all else fails, uninstall Premiere Elements 8 and reinstall it.
I followed the steps you suggested and it is working. Thanks for the help!