If a user opens a pdf file which is as attachment on a e-mail. After the adobe logo appears , the user has the message "Internal error", and he can't open the pdf. Others users with the same configuration(outlook2007,adobe9.0,xp-sp3) can open the *.pdf files without problems.
Where can i search what cause the problem?
(the same problem was also with the version 8.1.1, for this user)