4 Replies Latest reply on Oct 28, 2009 6:22 AM by 412trustee

    PE 4 crashes on render, export and preview with Vista 64 bit


      I just installed my PE 4 on a new Windows Vista 64 bit machine with the i7 920 processor and 512 MB ATI Radeon video card.  PE 4 worked fine on my XP machine but I cannot get it to render, export or even let me preview on this new maching.  I have followed the advise of updating all drivers and software and uninstall and reinstalling with nothing running and I get the same error repeatedly - it will render and progress for about 5 seconds and then I get "Adobe Premiere Elements.exe has stopped working" and it closes.  The video clips are from a flash memory camera and the Presets set for widescreen - flash memory.  Everything works normally until I try to view or render the files.  Any suggestions?