0 Replies Latest reply on Oct 29, 2009 8:34 AM by junkmonger

    Uninstalling AIR on XP (instructions that work)

    junkmonger

      A previous thread on this subject was answered with the following:

       

      "On Windows, it is best to use the Add or Remove Programs control panel to remove AIR.

       

      To install, update, or remove AIR, you need to have administrative privileges.

       

      Here is the documentation on installing and removing AIR:

       

      http://help.adobe.com/en_US/AIR/1.5/air_admin/WS5b3ccc516d4fbf351e63e3d11c0f5986 ec-8000.html"

       

      These instructions do not work.

       

      1.  AIR does not show up on the Add/Remove programs list

      2.  The account I'm using is an Admin account

      3.  An attempt to install the latest version of AIR fails with a helpful error 0

      4.  An attempt to uninstall by running the installer at the command line with the -uninstall option also fails, with instructions to check a nonexistent log file.

       

      Now what?  I'm stuck forever with a broken AIR unless I want to slag my hard drive?