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Welcome to our community, PalantirTech
I have a web site at http://www.RoboWizard.com that is presented using WebHelp. I open it all the time in this manner and Firefox is my default browser. So it seems to work. At least it does for me.
Thanks for your prompt response! The problem I have is that Firefox displays the "target" topic for a split second, and then jumps to the "parent" topic. To display the target topic, a user would have to click the Back button.
Since my original posting, I have discovered another thread ("Firefox Does Not Display Topics When Using "#" in the URL") in which it is suggested that: a) The problem might be due to having selected the "Book with Link" option in the TOC for the book that contains the target topic (and in fact for all the books in my help system; neat trick I learned in your SF RoboHelp class!); and b) that a workaround might be to edit whtbar.js or whtopic.js. The last posting in this thread is dated 03/22/2007, however, so I still am hoping for a better solution!
Thanks again, Kevin "Palantir Tech" Rothwell
Well hey there, Kevin!
So you are now known as PalantirTech. I'll have to note that.
Yeah, hacking the JS may be your best bet for now. I'd definitely want to report the misbehavior to the Adobe folks at the link below:
When I opened a case on this behavior (#0180292624), Adobe Tech Support rejected it, saying:
"I understand that you want to open up a specific WebHelp Topic on a content pane and you are using the .html file to do this process.
"That is possible to do so but unfortunately it is not supported on our
end. Custom coding and design issues are not covered by the Technical Support Department team."
Sigh. You presumably have a lot more sway than I do with Adobe Tech Support. Want to open a case under your own ID (he asked hopefully!)?
Miss your smilin' face, man!
We are also having this issue.
We're using Robohelp 7.02.001.
If we have content as so:
When we bring up a link to nested content in firefox 2 using a URL like this:
Robohelp shows the link for a second, then goes to the higher level category (e.g., Book.htm).
This works fine in IE.