6 Replies Latest reply on Nov 2, 2009 5:50 PM by jjcamcrew

    another crash problem with Adobe Premiere Elements 4

    jjcamcrew

      another crash question!  burned a dvd of project, saw something i needed to change as i watched the dvd, tried to get back into project, but crashed time and time again.  have tried any and all suggestions in the forum for other crash problems, but cannot fix.  can anyone help?  below is error message and my equipment.  using Windows Vista.  I want to go back to Windows XP, never had a problem.  thanks to anyone who has an idea.

       

      Problem event name:                   APPCRASH

      Application name:                       Adobe Premiere Elements.exe

      Application version:                     4.0.0.0

       

      DEll XPS 420

      Intel (R) core (TM)2

      Quad CPU Q9450 @ 2.66GHz

      4.0 GB

      32 bit

       

      Driver software:  ACPIx86 based PC

      Adapter ATI Radeon HD 3650