3 Replies Latest reply on Nov 2, 2009 1:06 PM by BJamesThree

    Flickering Hourglass/Arrow and Deleted Files (RH8; WebHelp)

    BJamesThree

      On Friday, I made a lot of changes to a relatively large project, and left for the weekend. This morning (2:00 am or so) I planned to make some small updates to the project and then publish for our users today.

       

      My hourglass flickered for 10 - 15 minutes between hourglass and arrow, and when I next looked, three folders of topics were missing - one with critical screen prints.

       

      I could not access topics or folders.  I could not close the project.  I could not save the project.  I could not import said missing files.  And, as you may have guessed, when I displayed/previewed my content, my screen print icon (a clever little camera ditty) had no content and displayed an error:

       

      RunttimeError.png

      I oepn my project with all the folders and topics I need, and lose once I display / preview only one topic.

       

       

      Start of Project (After Opening and Prior to Displaying)

      PreOpen.png

       

      After Previewing the Files

      PostOpen.png

       

      Hum...

       

      I tested the time change theory and that doesn't seem to be my issue.  Could this have something to do with the Time Change issue posted by EGinM about 3 hours ago (9:30 CST) today?  It made some difference, but did not solve my issue.  I haven't lost the files (yet).

       

      I renamed the .cpd file and had no success.

       

      Seems that everytime I move the cursor, I get an hour glass.

       

      I'm about out of ideas.  Any help?

       

      Cindy