I'm a longtime Captivate user and have recently (finally)
upgraded to Cp3.
My issue is this:
I'm developing mods for a web-based application that
periodically launches popups for user input. So I'm recording...la
la la...and here comes the little popup. I input the requested
data, no problem. I click a button that [when not recording] saves
the data, closes the popup, and refreshes the main application
BUT, instead of the popup closing and the main screen
refreshing I get a greyed out main screen and the popup redirects
itself to the main menu for the application I'm recording.
It's difficult to explain these things sometimes! I've poked
around the tech notes, known issues, forums, etc etc and haven't
seen any references to an issue such as this. I've also checked my
Cp3 settings and browser settings and application settings and
everything appears to be in order. I'm fairly certain it is a
Captivate issue since it does not happen when I am not recording.
Any thoughts or help with this would be greatly
Question here. When you encounter the popup, is it something
that must be part of the recording? I'm wondering if you were to
pause Captivate recording (by tapping the Pause/Break key) if that
would be enough to prevent the disabling of the browser, since
Captivate wouldn't be in actual "recording" mode.
Perhaps another Captivate user here has other ideas to offer.
>>Question here. When you encounter the popup, is it
something that must be part of the recording?<<
Unfortunately, yes, it is something that must be a part of
the recording. The two clicks a user completes in that little popup
are vital to the rest of the task. I had the same thought. I also
thought a possible workaround would be to manually capture the
popup contents before the bizarre ridrect and if I can right click
and go "back" inside the popup then maybe I could complete the task
and delete the screwy screens. Now that I'm writing this out I
think it is worth trying.
If I find it works I'll post my results, just in case someone
else encounters this strange situation.