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1. Re: RoboHelp 8.0.1 patch released
NorBec Nov 3, 2009 10:09 AM (in response to Peter Grainge)So, this patch will not address the missing topics issues and cpd bloat problems - is that right?
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2. Re: RoboHelp 8.0.1 patch released
Peter Grainge Nov 3, 2009 1:14 PM (in response to NorBec)That is correct. This problem manifested itself in recent days and I am sure you will understand the patch had been closed before that to allow testing and suchlike.
I have posted elsewhere that this recent problem is being investigated.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge
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3. Re: RoboHelp 8.0.1 patch released
Nick@Tag Nov 4, 2009 2:07 AM (in response to Peter Grainge)How can we get it......the Update option in the help menu on RH is greyed out.......
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4. Re: RoboHelp 8.0.1 patch released
Peter Grainge Nov 4, 2009 3:23 AM (in response to Nick@Tag)If it is greyed out, it means you do not have admin rights. You need to get IT to apply those rights while you update.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge
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5. Re: RoboHelp 8.0.1 patch released
HockeyTime Nov 4, 2009 6:39 AM (in response to Peter Grainge)Hi Peter,
We are in the middle of evaluating the TCS2 with a major component for us being RoboHelp 8. We have had a lot of the issues noted in the patch. Do you know if we can download and apply the patch to an trial copy of the TCS2? Thanks,
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6. Re: RoboHelp 8.0.1 patch released
RoboColum(n) Nov 4, 2009 6:44 AM (in response to HockeyTime)I'd have thought so. Just use the Help > Updates menu item inside RH8.
Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
Follow me @robocolumn. -
7. Re: RoboHelp 8.0.1 patch released
HockeyTime Nov 4, 2009 6:48 AM (in response to RoboColum(n))Thanks. I'll give it a try.
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9. Re: RoboHelp 8.0.1 patch released
HockeyTime Nov 4, 2009 7:40 AM (in response to Peter Grainge)I opened up RH8 and looked under the Update option. They are all greyed out. I have admin rights to this computer. So I'm not sure what the deal is.
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10. Re: RoboHelp 8.0.1 patch released
Jeff_Coatsworth Nov 4, 2009 7:47 AM (in response to HockeyTime)Try going to www.adobe.com/downloads/updates/ and pick up the patch from
there
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11. Re: RoboHelp 8.0.1 patch released
dheinze Nov 4, 2009 8:02 AM (in response to Peter Grainge)I downloaded the patch and now ROBO will not open at all. Any suggestions?
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12. Re: RoboHelp 8.0.1 patch released
RoboColum(n) Nov 4, 2009 8:13 AM (in response to dheinze)Unfortunately the link that Jeff provided does not yet have the patch included on it. The only way to get hold of the patch is currently via the Help > Updates menu item. If you have "downloaded" the patch was it via this method? If it wasn't, ensure you have applied the correct patch.
Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
Follow me @robocolumn. -
13. Re: RoboHelp 8.0.1 patch released
Jeff_Coatsworth Nov 4, 2009 8:24 AM (in response to RoboColum(n))Sorry - it looks like they still need to build a RoboHelp 8.0 section on that page before they can post the 8.0.1 patch
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14. Re: RoboHelp 8.0.1 patch released
HockeyTime Nov 4, 2009 8:45 AM (in response to RoboColum(n))Thanks Colum. That seems to be working. At least so far. I was looking under the File ~ Update option~
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15. Re: RoboHelp 8.0.1 patch released
dheinze Nov 4, 2009 9:47 AM (in response to Peter Grainge)Yes, I downloaded via the Help - Updates and now the project will not open.



