It's usually on the backside of the Production Premium (or AE) DVD case.
It won't hurt just checking one more time?
Here's a document from Synthetic Aperture on bundled serial numbers, explaining other places where it can be.
Only Customer Service has access to the serial numbers, and they are the only ones who can help in this case.
Thanks for the quick reply.
Unfortunately I've turned the box inside out and even gone to the install folder but no sign of it. Possibly because I've got the student version it's been
I'll try tech support again and ask to speak to a Level 2 technician.
Have you registered your product online? If so, the CF serial may automatically be added to your user account's "Registered Products". that also would be the case for downloaded products. That aside, you may simply need to request the serial via some ominous form due to how distribution of student editions is handled and controlled...
Yeah, I registered the CS4 PP suite online, but there's no sign of the color finesse serial number. Hopefully next time I call Adobe someone will be able to help me out. Thanks.
Please send me in email the case number for the case that you opened with Technical Support. My email address is kopriva at adobe dot com. I will forward the case number to someone who can help you, and having the case number will help us to look into the poor experience that you had with your prior call.
Many thanks. I've emailed both case numbers - one was online the other over the phone.