I think the question is more what have you changed to cause this behaviour and what can you do to correct it.
Nothing other than WindowUpdates. I have the one PC to do Video. No one runs it but me. It sat idle/powered off since last week.
And perusing the other messages, no one seems to know what is causing this?
Same camera, exact same tape as last week, exact same movie as last week, no hardware/firmware, software (other then the previoulsy mentioned Window Updates) changes on a system that has run Premiere fine for almost 3 years now.
So I guess my question is still, what is causing these error messages?
Windows updates can often cause video and audio drivers to get corrupted. Get the latest version for each and install those. Also check your logs what updates Windows did install.
Ahhhhhhh nope, drivers are not an issue and were not an issue. Can you give me some more generic advice or can anyone answer the original question?
So no one knows?
What you have said - you have updated your OS, and now have an issue. You say that it's not possible that there is a driver issue. How do you know? Have you tried the latest driver updates? A simple hot-fix can render either a video, or audio driver totally obsolete. That is why the video and audio chip/card mfgrs. issue the updates weekly, or at least monthly.
Okay lets try this:
Windows XP service Pack 3
Intel Duo Core Processor
4 GB Ram
750 mb GRAM (sp?) on a GEO Force card
Program ran fine before and after the originaly mentioned Window Updates (Sorry I ever mentioned them)
Nothing was changed on the workstation.
Audio and video drivers are not corrupt, reinstalled original drivers, reinstalled the drivers that were present when the problem started, found updated drivers and tried them..
Hard Drive was and is kept defragged and disc scanned for errors - no problems noted.
No hardware problems noted.
All drivers are installed and not corrupt.
Everytime I start a capture I get, whether I have a device connected or not.
Same camera throught all operations, does not matter if it is connected by Firewire or USB.
premiere pro debug event, premiere pro encountered an error
and then the same note with
Tech support had no solution.
Do you need any other information?
Almost forgot, I did try reinstalling the program this weekend, tried all different versions of the audio/
...device connected or not...does not matter if it is connected by Firewire or USB
You probably already know this, but you can't capture anything in Pr via USB. It has to be firewire. What's the make and model of the camera?
When exactly are you getting the errors? Right when you open the Capture panel? Or is it not until you try to actually capture footage? Can you control the camera before attempting to capture?
Everytime I start a capture
Whent the Capture panel opens
I can get the capture
- Try connecting your camera at a different time. Connect it before you launch Pr if you've been connecting after. Connect it before you reboot the system if you've been connecting it after.
- Try changing your workspace to the Capture workspace. If you've been using that workspace, then switch to another workspace and try to capture.
- Try trashing your preferences file, Adobe Premiere Pro Prefs, in your user application data folder.
If I connect before opening capture, I get those errors but I can run the capture.
If I connect after the capture panel is open, program does not recognize any camera, cannot do any capture.
Deleting prefs did not work (uninstalled, manually deleted any Premier folders left, reinstalled).
Changing workspaces did not change things.
Did you try connecting before launching Pr? Before starting your system?
Are you sure you got all the Pr folders? Some of them are hidden when Windows' default folder view settings are in effect. You can test how well the Prefs thing might work by creating a new, temporary admin user account and launching Pr from the new account.
Other than that, I'm out of ideas.
Yes on all the connection scenarios, tried all that originally. Tried it all again yesterday.
Yes on hidden files, I am the IT person here, I routinely set the view to show all hidden files/folders and system files.
I had a similar problem in the past, and it was caused by the particular version of Quicktime installed on my machine. You might give a try uninstalling it, updating or rolling back the version.