hi, i'm running premiere elements 8 in windows xp. i have several clips i wanted to edit that were given to me by a friend. they are in .mov file format. when i play them using quicktime they play perfectly, sound video everything. when i import them into elements though the video plays fine, but there is no sound. i even tried to edit one and then save it to my drive, but there was no sound in the file. what is the solution? thanks in advance for help.
The first question at the end of this link leads to GSPOT to determine video file details
This is aimed a Premiere Pro, but may help
First, work through all of the steps here http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with the DETAILS asked for in the questions at the
end of that link
.MOV files are not edited natively in PE and will present a number of issues, all or most of them will equate to heartache and depression.
Review this thread for a fix to smooth editing of .mov files using PE:
Update to the latest QuickTime version. Restart Pre, again import the clip and add to the timeline and play.
This might fix it.