1 Reply Latest reply: Nov 5, 2009 3:36 AM by Bill@VT RSS

    acrord32.dll crashes when starting reader

    ronzulu

      Hi there

       

      When starting Acrobat Reader 9.2, the application crashes on startup.

       

      I have uninstalled the application from the control panel.

       

      Then installed the latest version.

       

      When starting the application it dies very quickly (nothing displays).

       

      Details are:

      AppName: acrord32.exe

      AppVer: 9.2.0.124

      ModName: acrord32.dll

      ModVer: 9.2.0.124

      Offset: 001925EC

       

      Exception information:

      Code: 0xC000 0005

      Flags: 0

      Record: 0

      Address: 0x12e 25ec

       

      System: Windows XP Service Pack 3

       

      Any help appreciated.

       

      Need to open documents, and pay bills. Ok, maybe better not to get the reader working.

       

      Cheers

      Ronny