4 Replies Latest reply on Nov 8, 2009 8:33 AM by the_wine_snob

    Codec support - lots of problems

    WHoit Level 1

      I've got 37 avi files from the same camcorder, taken within minutes of each other.

       

      I can import them all into Organizer and play them all in Organizer.

       

      But when I try to play or drag/drop them onto the timeline in PE8,

      it compains that the video codec is not supported - FOR HALF OF THEM!

       

      WTF?

       

      THEY ARE ALL THE SAME!

       

      Then, to make things more infuriating, I can convert the AVIs into

      multiple other formats (using MediaCoder) and PE8 won't recognize the sound or the video

      for almost every single conversion....mpg1, mpg2, mpg4, avi, divx - you name it, they all fail in PE8....

       

      This program STINKS - ADOBE you should be ashamed putting this untested garbage on the market.

        • 1. Re: Codec support - lots of problems
          Steve Grisetti Adobe Community Professional

          Thank you for sharing.

           

          But if you'd like to contact Adobe, you should click the Contact button at the top of this web page. All you're doing by ranting on this site is screaming at fellow users who are trying to help you out -- or, at the very least, help you find a program that will do what you need.

          • 2. Re: Codec support - lots of problems
            the_wine_snob Level 9

            What is the source of these AV files, i.e. camera used and also the method that you are using to "Capture" these files into PrE?

             

            Also, whatever you do, do not use DivX, or Xvid for any conversions. Those are delivery-only formats, and will not edit well, if at all. Stay far from those, except as a delivery format/CODEC for the finished movie.

             

            Good luck,

             

            Hunt

            • 3. Re: Codec support - lots of problems
              WHoit Level 1

              The videos were from a Canon camera (I don't know the model)

              and they weren't captured - they were copied off the SD card to my pc.

               

              They're all AVI files.

              They were all shot within 2 hours of each other.

              • 4. Re: Codec support - lots of problems
                the_wine_snob Level 9

                Thanks for the info.

                 

                Just as a test, get G-Spot and run one of the files that does work, plus one that does not work. What is the difference, if there is one? Hint: a screen-cap of each in G-Spot will really help and save a bunch of typing. Use the little "camera" icon in the lower-middle of the forum editing screen's toolbar to attach these screen-caps, so they can be quickly seen and compared, and so they do not have to go through queue. There might be something there.

                 

                This is just a guess, but I'd say that there has to be a difference between the files that work, and the ones that do not. It might be something like auxiliary files not being copied over from the folders on the SD card, or similar.

                 

                Good luck,

                 

                Hunt