3 Replies Latest reply: Nov 10, 2009 2:07 PM by Bill Hunt RSS

    Only Momentary Menu Operation

    jkb242 Community Member

      I rushed to complete a short DVD project for some family members for a relative who just passed away suddenly. I was in a pretty big hurry getting ready to leave town for the services when I noticed an odd occurance checking the project after burning it.  In Encore, the opening menu and all buttons look and play normally in preview mode inside Encore. Oddly, when the DVD was burned, I noticed that only for a fraction of a second, immediately following the main menu load, is the menu active so that the default button could be selected. The defualt button is highlighted for only a fraction of a second then is becomes un-highlighted at which point no buttors will work. The only way that the default button could be selected (this button was linked to the playlist so that the entire DVD is played) was to contiune to hit the "enter" or select button on the remote as the menu loaded.  Otherwise, no selection is possible.

       

      Routing and assignments look and work normally in Encore.

       

      Any suggestions where to look?  The DVD is very short-- with content only about 400 Mb.  It was only to serve as an example but only being able to select the default button and only by repeatedly hitting the "select" button on the remote was sort of embrassing and frustrating.

       

      Any assistance is very much appreciated!

       

      Thanks

        • 1. Re: Only Momentary Menu Operation
          Bill Hunt CommunityMVP

          Usually, when Preview works for navigation (though it is just a rough emulation), but things do not work on a set-top player, it's the fault of the blank media used. Remember, no set-top player is certified to play ANY burned DVD-Video. Most do fine, but the brand of media, and the burn speed can cause issues. I use only Verbatim, or Taiyo Yuden blank media and always burn at about 2/2.4x. Some claim that burn speed is no longer an issue, but I have yet to have one returned DVD.

           

          Also, is any Button set to Auto Activate? That can do the same thing and might not be noticable in Preview.

           

          Good luck,

           

          Hunt

          • 2. Re: Only Momentary Menu Operation
            jkb242 Community Member

            Hunt,

             

            Thanks so much for the reply.  Oddly, this problem seem to be related to a defect that developed in the menu.  What I did was to add a new menu and rebuilt it from the existing assets of the original project.  I then made a DVD but used the folder output so only the DVD files were created.  I played that back using a software player (cyberlink in my case) and the menu items worked fine.  The original menu that had the initial problem showed up in the cyberlink player as bad as well.  Once the new menu worked in cyberlink, I simply concluded that it was fixed but the cause remains unknown but I don't like that kind of solution for obvious reasons. 

             

            The auto activate button is interestingI always wondered about that.  It seems that this is on by default but maybe not, I don 't have Encore open at the moment.  Button 1 is by default the first auto-selected button but that's not the same as on that auto-activatessomething to keep in mind.

             

            Thanks again so very much!!

             

            Jerry

            • 3. Re: Only Momentary Menu Operation
              Bill Hunt CommunityMVP

              Jerry,

               

              Good news is that you found the workaround - a new Menu.

               

              I'd tear the old one apart, and look for some issue with it, using the known good one as a guide. It seems most likely that there was a link that was wrong, or an Override someplace, that got reset, when you deleted the old Menu and inserted the new one. Overrides (they are all over the place and should be avoided in almost every case) can cause similar issues, though I have not seen one exactly like yours.

               

              Let us all know if you do find the glitch in the old Menu, as someone else can likely benefit from the efforts. If needed, you can e-mail the two to me and I'll pour over them. If your POP server will not handle the .PSD's, you can post to a service, like YouSendIt, and I can download the two Menus. Just let me know.

               

              Good luck,

               

              Hunt