This may be your friend, whom Customer Servise should have introduced you to: http://www.adobe.com/support/contact/cs4clean.html
Be aware that if you have Vista, you should reboot before starting Illy after moving the folders.
I tried the cs4 clean up thing but it didn't work. Still can't open Illustrator. Also it didn't actually pick up anything to delete.
You'd think actually buying the proper program it'd damn well work, it's ridiculous now.
When the folder moving and the CleanScript do not help, you may try one of the following (with tests):1. Corrupt font(s): you may move all fonts out of the Windows fonts folder (and move them back in);2. Firewall interference (especially if more than one is running (XP SP2 adds one if activated)): you may turn them off (and on again);3. Some versions of Acrobat generate many temp files. Too many (64K) causes the problem: you may search and destroy Temp files;4. Some other inconsistency caused by Adobe Acrobat/Reader: you may try uninstalling and reinstalling (a newer version).5. Incompatible/old printer definition file for the default printer: you may upgrade the driver, change the default, or set the PostScript driver/PDF to default;6. Using a US/English version of Illustrator with Windows set to a different language: you may enter Control Panel>Regional and Language Setteings and change to English (and change back).7. Quicktime/iTunes: uninstall Quicktime and make sure the Quicktime folder is deleted in the Program Files folder; and/or uninstall iTunes.If none of these possible solutions work, have you made any (other) changes to the PC between succes and failure? New software loaded?Otherwise, you may have to try Customer Service again.
Same here. Tried all "suggestions", went from bad to worse.
There is one "solution" though : create a new account on your MAC and start AI from there. That works for me.
I think one of the solution in the future is to stop buying Adobe products.
As for right now take it to: ( firstname.lastname@example.org ) It is a lousy service too but not as bad.
Adobe does not care about customers, only money. Stop buying its products and Adobe will start listening to you
Software: Adobe Illustrator CS4
OS: Windows XP
RAM: 1GB DDR3 memory
Problem: Adobe Illustrator CS4 Unexpectedly Quit on Save and also when drawing
1. Uninstalled and reinstalled CS4. - NEGATIVE
2. Delete manually everything in Adobe folder on C: and delete everything in the Adobe registry. Then reinstall CS4. - NEGATIVE
3. Changed default printer from network printer (at the office) to doPDF (Adobe PDF document converter) - POSITIVE
Note: I read somewhere, someone said it had something to do with printer spooling or something.