Hey guys -
Just thought I'd share this solution for persistent crashes on Save, Save As, Save 4 Web in Illustrator CS4 on a PC.
If you've gone through the "delete prefs" trick and it doesn't solve the crash issue, take a look at your Print Spooler.
You can try to stop and restart it - go to Services.msc in the Run dialog box via Start menu - but that did not work for me.
The tip I wanted to share is this:
MS has a utility program that will set your Print Spooler back to its default configuration. In my case I didn't have any printers online at the time, but I figured it can't hurt. Sure enough running this little utility program fixed the problem.
For me the crashes came out of nowhere; was fine yesterday, started crashing on every Save this morning. So apparently the problem is not directly related to a plugin or a new preference.
Anyway, you can find this microsoft Print Spooler utility program at http://support.microsoft.com/kb/2000007
Click the "Fix It" icon and d/l the program. Run it and then reboot your system; hopefully that'll do it. It did for me.
Thank you for sharing these very valuable informations, canoli.
We must try to remember it for the next (CS4) crash on save.
No problem - glad to share it. I was directed to the Print Spooler fix by some threads here, but nobody had as yet mentioned the MS utility tool.
Here's hoping you don't need it!