7 Replies Latest reply on Nov 11, 2009 12:16 PM by Wade_Zimmerman

    computer crashes when using illustrator


      I have Windows Vista, 3 GB of RAM, and am using CS3. There are times when I use certain tools in Illustrator (as well as Photoshop) that will cause my computer to shut down or crash without warning. The tools that seem to trigger this shut down is the lasso tool, path eraser, and really anything that causes prolonged clicking and dragging. I have no idea what to do to fix the problem. It sounds like a hardware issue but I don't know where to start. Nothing else will cause my computer to shut down other than this instance. What do you think? I really want this problem solved - I've lost work countless times. Thanks.