I am running Adobe Reader 9.2 and when I launch the app, I receive a Visual C++ Runtime error. When I try to Uninstall the program, or "Change" it, I receive an error stating that Application Data can not be found. I can also not install version 8 as it tells me a newer version is already installed. What can I do? Is there a fix so I can at least uninstall this program or forcefully install 8?
I'm going to use FoxitReader from now on. I know this problem does not occur for users that do not have Folder Redirection turned on.
I am running Windows 7 Enterprise.
It seems that your %AppData% is not correctly set. Correct it, and all should work fine.
But since you are already using Foxit, you can uninstall your old Adobe Reader using the Windows Installer Cleanup Utility.
The problem is that the %AppData% environment variable is a UNC path and not a local path, which is by design for Folder Redirection. Disabling Folder Redirection is not something we wish to do within my organization. Adobe Reader seems to be unable to handle a UNC path. Is there a patch or new version which will handle UNC path names?
Foxit is not a practical alternative for us. The organization requires Adobe Reader to be installed and I am only using it as a short term work around.
Windows Installer Cleanup Utility worked to remove Adobe Reader 9 from the Windows Installer database and let me install Adobe Reader 8. Seems to work fine, but the underlying problem is still here. We can't use a more recent version of Adobe Reader...