0 Replies Latest reply on Nov 12, 2009 9:00 AM by arlivecycle

    ImportData error blocking submit

    arlivecycle Level 1

      We are using the ImportData component to push revised XML back into a pdf (document form) that contains multiple digital signatures.  The new data in the xml is showing up in the pdf when the form moves to the next user in the workflow, however, once there, the form is no longer able to be submitted.  The submit button (using workspace) is visible, but nothing happens when it is clicked.  It is also triggering a validation error on a phone number field that is blank when the submit button is clicked, but when the phone number is entered (or already exists), it still fails to submit.

       

      System is running LC with SP3 on Windows 2008

       

      This is the error that was showing up in the log:

       

      2009-11-10 14:14:15,977 WARN  [com.adobe.idp.common.errors.exception.IDPLoggedException] UserM:GENERIC_WARNING: [Thread Hashcode: 438313862] | [AuthenticationManagerBean] errorCode:12809 errorCodeHEX:0x3209 message:AssertionId [38C68A3A-FCC0-601D-ED57-BDACFE2094E3] is not valid. This may be due to sso session corresponding to the passed id has expired
      2009-11-10 14:14:30,965 INFO  [com.adobe.livecycle.formdataintegration.server.FormData] ALC-FDI-001-307: Processing importData operation on source document 1411372404.


      2009-11-10 14:19:12,599 INFO  [com.adobe.idp.dsc.registry.service.impl.ServiceRegistryImpl] ServiceRegistryImpl:stop(PR, 1.6)
      2009-11-10 14:20:00,036 ERROR [org.jboss.ejb.plugins.LogInterceptor] EJBException in method: public abstract java.util.ArrayList com.adobe.edc.server.businesslogic.license.LicenseManager.findAllPrincipalKeys(com.adobe. edc.server.businessobject.EDCContext,java.util.Date) throws com.adobe.edc.server.errors.exception.EDCServerSystemException:
      com.adobe.idp.common.errors.exception.IDPSystemExceptionorigin: | [com.adobe.idp.storeprovider.jdbc.DBStatement] errorCode:12290 errorCodeHEX:0x3002 message:execute query failure(select top 1000  * from EDCPRINCIPALKEYENTITY where EDCPRINCIPALKEYENTITY.lastRollover < ?) chainedException:com.microsoft.sqlserver.jdbc.SQLServerException: The connection is closed.chainedExceptionMessage:The connection is closed. chainedException trace:com.microsoft.sqlserver.jdbc.SQLServerException: The connection is closed.

       

      Any ideas?