I don't think that is an Adobe Reader problem, but one of your OS or Internet Explorer settings.
Can you right-click on the link (to the PDF file), then select Save Target As... ?
Yes, but all i get download to file is a .gif image of the words View
When i left click View Statement the PDF appears with my Gas
Statement....but am unable to download using the upper download to file
icon, or if i attempt to right click the "page" no download option appears.
Was wondering if this reply to your question provides any futher light on my problem......
That sounds as if you selected 'Save Picture As' instead of 'Save Target As'.
When you hover the mouse pointer over that website icon, do you see a link to a PDF document?
P.S. what you could try next is using a different browser, e.g. Firefox, and see if that gives you better results.
"Save Target as" is not available to me....its lettering is a very light pale colour....whereas Save Picture is a dark colour like this...and that is the one i clicked in error as you suggested !
Why am i unable to activate "Save Target"...what controls this ?
Dont understand "hover the mouse...." as when i hover the mouse over " View Statemant" you previously asked me to "Save" is on a Briish Gas web page, which does take me to the PDF statement (with a right click)t but once there when i click the Save ti file icon nothing happens.
I really dont want to use an unknown browser when everything else on my computer requiring PDF works ok..
1 person found this helpful
They "could" be using an application that dynamically creates a PDF (in other words, the PDF doesn't exist until you click the link) that isn't working with your browser or settings.