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That usually occurs if you have generated the file and then attempt to generate it again for some reason before closing the first document.
If not, does it still occur after a reboot?
Thanks for responding, Peter. I finally did reboot and was able to create the Word doc. However, I noticed a few images I had recently inserted were missing; although they were present in the WYSIWYG screen. When I clicked on their properties, the file names were from a different file - I had copied/pasted them in. Perhaps this was why the Word doc would not create.(?) I created new images and attempted to create the Word doc again, but it seems I need to totally reboot before it will work again.
Always insert images using the RH menus or icons, cutting and pasting confuses the life out of RoboHelp because it bypasses the RoboHelp functionality so that RH does not do all the right things internally.