My company recently upgraded company wide to Reader 9 (for Windows). My department develops documentation and we currently use Acrobat Professional 8. Recently we have had several issues where we try to convert a Word 2003 or PowerPoint 2003 doc to PDF with Acrobat Prof 8 and the converted PDF does not retain links when our users open it. The most they get is a information bubble when tehy hover over it that shows the link URL or indocument location, they are unable to seledct the link. Is this a compatability issue between Reader 9 and Acrobat 8 Prof? I have tried everything i know to resolve the issue. Could someone, please offer any helpful info they can? Thanks!
I withdraw the question. The documents we were given were in Mark Up mode on the Word 2003 side of things. We turned it off and it seems to be working fine now.