Someone else found they had the camera set to output DV. Changing that to output HDV solved it for them.
Yeah its set to HDV on the camera...
If you are using Win7 64, go to Device Manager, select IEEE 1394 and check the driver. Win7 has 3 drivers on your C: drive. Change the driver manually to the one with LEGACY in the description. That should solve the Device Offline problem. It is a Win7 problem that a non-functioning driver is installed by default. Maybe it even helps with Win7 32.
For capturing HDV I prefer to use HDVSplit, which is much better than PR and is freeware.
Selected the Legacy driver and did an update..
I am running Windows 7 64bit.. Rebooted and still the device is offline. So really not sure what else to do
Will HDVSplit run on 64 bit? Because when I run the program it can not find the camera..
In Win7 default mode, when you connect the camera and turn it on, Win7 will recognize the camera and Autoplay will offer the possibility to capture or edit with PR. Does that happen?
viewable on the camera monitor only
That's normal for HDV during capture.
Yeah its set to HDV on the camera.
There's a menu setting as well.
I have the HVR-Z1 also but im still on Windows XP and I just tried it and it works fine with the 4.2 update.
Dont know if its a Windows 7 thing or a wrong setting.
Im on NTSC so im not sure if its a Pal thing.
Have you tried to downconvert it to SD to make sure it will capture.
Try SD just to make sure its not a HDV thing.
On mine I can control the camera with the capture window and shuttle back and forth but once I hit record it doesnt show the record onscreen like an SD caputre.
Also sometimes when I connect my camera it will say OFFLINE and all I have to do is press play on the camera to wake it up.
Try that and see if that brings it back ONLINE
Hope this helps: Glenn
I captured the footage on my other Laptop in DV on PP 2 no problems..
But in 4.2 on windows 7 I can control the camera, but I am unable to press the record button..
It Stats that it is offline still.
I have changed to HDV in the capture box and in the main menu...
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I wish I had something concrete to offer here and I don't know if this helps at all, but I just had to capture a bunch of HDV for a project. I wasn't capturing from the HVR-Z1, but it was some Sony HDV deck - don't recall the model # (sorry!). I had the same issue...I could control the deck, but it said it was offline and I couldn't capture. After changing the settings around on the deck (honestly, I was just changing things up with the iLink and A/V out - no idea what the magic combination was) and closing down PPro and re-opening after changing the settings, it worked...
It seems like I had to have the right combination with the deck and then open PPro to get it going. I also noticed that as I changed the settings on the deck, Vista kept finding new hardware - when it finally recognized the deck and displayed the model #, that's when it worked.
Again, not sure if any of that helps, but I thought I'd throw it out there in case it does...
YAY it worked... Kept changing the iLink and A/V out settings and it re installed the drivers on my laptop and it worked..
Thanks so much guys for all your help..
Have a great weekend.
I just had the same issue using Vista 64 and a Sony Z1. I changed the camera i.Link Conv setting to off and my record icon lit up. Phew... Thank for the thread, it's saved me loads of time!
I'm using the Sony FX 1000 and have been trying to figure out why I couldn't get the capture feature to work with the Windows 7 operating system. It said that the device could not be controled...and to check the settings on the camera. After reading this thread I went into the camera menu...went to the in/out rec option, then to i.link conv. It was turned off. Turning it on...let me capture the audio and the video.