8 Replies Latest reply on Aug 4, 2011 8:14 PM by HollyBHoney

    I can't open an Adobe Illustrator (*.ai) file from mail - PostScript Error in Adobe Illustrator,

    sevak1 Level 1

      I can't open an Adobe Illustrator (*.ai) file from mail - PostScript Error in Adobe Illustrator,  Someone emailed me .ai files. When I download the attachment I get an error saying "Postscript Conversion Error", "The PostScript File filename.ai.ps cannot be converted to a pdf file". I don't know why this happens. The file in the e-mail is an .ai file. I try to download it to my desktop from my Gmail account.  I have a Mac Book Pro.

       

      File downloads as  name.ai.ps     ,Once I remove the extension.ps from  .ai.ps I am able to open the file in illustrator cs4, this I will need to do in every file I want to understand how do i fix to get the file downloaded correctly.

       

      Thanks in advance