2 Replies Latest reply on Nov 16, 2009 12:24 PM by cdnj46

    DNG metadata problem

    cdnj46

      Until recently we have been successfully opening dng files in CS4 extended on two networked computers (Windows XP). All the latested CS4 updates have been installed. Suddenly this stopped. CS4 still opens the dng files on the computer where the images are downloaded from the camera (computer1), however when the second computer (computer 2) tries to open the files, in bridge or photoshop no success. As far as I can see the only difference is that when these latested dng files do not show any metadata (ie size or resolution) on computer 2, but this data is present when the files are on computer 1.

      I've reinstalled CS4 on omputer 2 - no success and we have not changed the way we download the images from the camera memory card.

       

      Any suggestions would be appreciated thank you.