2 Replies Latest reply on Nov 16, 2009 6:16 AM by Colin Brougham

    How to update to HDV codecs if installation failed?

    Blinding01

      Hi.

       

      I have just wiped my hard disk and installed Windows 7.

       

      I have reinstalled PPro CS4.  After plugging in my serial number, loading PPro, it says it will download codecs not available in the trial version.  I know that these are the HD codecs which will allow HDV projects.

       

      I received a message similar to "... update was unsuccessful.  Update will automatically trigger when PPro is restarted".

       

      So I clicked okay, and then restarted PPro.  But the update of codecs did not trigger.

       

      Is there a manual way to trigger it ?

       

      Thanks