0 Replies Latest reply on Nov 22, 2009 4:52 AM by Isabelle Ann

    ACR 5.6 Install: "done with error" "failed to install"

    Isabelle Ann Level 1

      ACR 5.6 fails to install on my XP 32-bit system (Photoshop CS4) with the above message.

       

      Photoshop and Bridge are not running, I extract the files from the zip and run the .exe setup file, but the installer fails.

       

      I would like to install and use with my Canon 7d files and would appreciate any help you are able to provide.