3 Replies Latest reply on Nov 24, 2009 4:43 AM by John Joslin

    ACR doesn't install in PS4 under Snow Leopard.

    moochdog2201

      PS 4.  Mac OS 10.6.  Application migrated from old power pc mac to new intel mac.  ACR doesn't work even though a repeated install yields a message that says it is already present.  Where does this file reside?  I can't find it in Finder.  In the old mac it was in plug-ins.  Anyone else experience this issue?  Thanks.

        • 1. Re: ACR doesn't install in PS4 under Snow Leopard.
          John Joslin Level 6

          Do you really mean PS4? Or is it CS4?


          What does it say in Helps About plug-in under ACR?


          Try this from the Adobe download page:

           

          Installation Instructions

           

          To open a DMG file:
          Double-click the file. This will open Disk Copy, which mounts the image on your desktop.

           

          To install with Adobe Creative Suite 4 or Photoshop CS4:

           

          Automated installation on Mac or Windows®:
          1. Select Updates... from the Help menu
          2. Follow the on-screen dialogs to download and install the latest available Camera Raw update

           

          Manual installation on Mac:
          1. Exit Photoshop CS4 and Adobe Bridge.
          2. Open the download file and double-click Setup, and follow the on-screen instructions.
          3. Launch Photoshop CS4 or Adobe Bridge.

          • 2. Re: ACR doesn't install in PS4 under Snow Leopard.
            moochdog2201 Level 1

            Thanks for the reply.  I already followed all those steps and there is 

            nothing int he knowledge base about this problem.  I am using 

            photoshop 4 but is is not part of the creative suite.

             

            moochdog2291

            • 3. Re: ACR doesn't install in PS4 under Snow Leopard.
              John Joslin Level 6

              It's called Photoshop CS4 – even if it's a stand-alone installation (look at the splash screen).


              The path is described here in Adobe's instructions for a manual install:

               

              "Drag the Camera Raw.plugin file from the Camera_Raw_5_5 disk image into /Library/Application Support/Adobe/Plug-Ins/CS4/File Formats. If you are prompted to overwrite or replace the existing plug-in file, then click Replace.

               

              Note: This file path refers to the Library folder at the root level of the startup disk volume, not the Library folder inside a user's Home folder."