0 Replies Latest reply on Nov 24, 2009 9:43 AM by jv9

    CS4 Extension Manager ERROR!HELP

    jv9 Level 1

      Just recently installed CS4 Web Premium.  All apps seem to load and work fine except for the Extension Manager after applying an update for it.  When I open the EM, I get the a long error message that begins:

       

      "There is an invalid token value in 'XManConfig.xml' for product 'Flash CS4', token 'userhomefolder' has a bad value as .  .  .   Initialization for this product failed."

       

      And after that string there are similar error messages for Fireworks, Dreamweaver, Photoshop, Illustrator (and probably others, but the text extends beyond bounds of the Extension Manager window so I can't see all of it).

       

      I'm pretty sure the error occurs because the 'userhomefolder' points to a virtual directory on our network.  However, I can't for the life of me figure out where the value for the variable 'userhomefolder' (or for the ones in the XManConfig.xml files -- $userdatafolder, $installfolder, $shareddatafolder -- are being pulled from.  I've searched through the Program files folders, the application data folders, and the registry -- no luck.  Online searches haven't shed any light either.

       

      Does anyone know?  Thanks,