3 Replies Latest reply on Mar 24, 2011 3:42 PM by cissonelou

    Getting "Document Open Password" prompt when opening on webserver only

    chrispo86

      Hi,

       

      I'm not sure if this is a question for the Adobe Reader forum or the Acrobat forum, but here it goes.

       

      I'm building a website for a local restaurant and his printer just emailed me a pdf of the menus. There is security turned on, but the Document Open Password is off. I can open and view the files on my desktop. However, when I upload the files to my webserver and access them from the website, I am prompted to enter the Document Open Password. Same thing happens if I download the copy from the webserver and try to access that file from my desktop. I doubt it's my webserver doing anything because other pdfs on the site work fine.

       

      Does anybody have any suggestions?

       

      Thanks!

      ~Chris