1 Reply Latest reply on Dec 3, 2009 7:01 AM by voshelpdesk

    Reader 9.x problem with rights and signed documents

    voshelpdesk

      Hi,

       

      Our users have a problem opening pdf documents which are digitally signed.

      The users can open normal pdf's, that's working great. signed documents give a crash while opening the file.

       

      Users who have Windows administrator rights can open signed documents.

       

      Have tested several Reader 9.x versions. we are now running version 9.2

       

      We are running Adobe Reader in citrix environment. Windows 2003 SP2, Citrix Xenapp 5.0 so we can't give everybody administrator rights.

       

      If needed: see Attached the drwatson log for more information.

      With filemon en regmon i can't see anything weird/strange.

       

      Does anybody know what rights the user needs?

      Where can i find more information about windows rights in combination with Adobe Reader.?

       

      Thnx for any feedback.