If you are using the trial version then this is logical, since it is explicitly stated on the Adobe website that the trial version does not support anything MPEG related.
I am using the full version. I just bought the Master Collection and am trying to work out a few other glitches with soem of the other software as well.
If you have the full version, possibly after having used the trial earlier, and AVCHD and other MPEG options are greyed out, like HDV or XDCAM, you need to deactivate, uninstall, run Clean Script CS4 2 or 3 times, install, activate and update again to make it work.
Have you updated to CS4.2 yet? If your installation is sound, you will want to.
I believe I'm having a closely related problem... I am new to video, with a Canon HF20 camera. I have shot some clips to
the internal disk. I have the trial of PPro CS4 on a Vista-64 machine. I was able to port the files over to my computer
using Canon's file transfer s/w, but when I try to bring them into PPro using the Media Browser, it says my .mts files are
not recognized and refuses to import them.
Is it confirmed that the trial doesn't support AVCHD? If so, I find that weird! But if confirmed, can I simply pay them for
the full version, insert the serial number, and suddenly see the s/w start working for me in AVCHD? Or do I have to (1) use
Harm's Clean CS4 to remove all traces of the trial, and (2) go purchase and download a full working copy?
Yechhh! I guess I'm amazed that Adobe would set up a "trial" that isn't for so many users...
By the way, is my setting of project options also key to getting this right? This also looks not exactly intuitive--I'm
shooting in Canon's FXP mode, which I believe is 1440x1080, 60 fps interlaced, and 17 Mbps. I'm just trying to learn the
s/w. but would like to use the results over the web or via CD/DVD exports to friends/family.
I have the trial of PPro CS4
That is the problem. The trial does NOTHING with MPEG, of any flavor.
You need to get the full-paid version. It has a 30-day money-back guarantee, and you will get full MPEG support.
Here's the entry in the PrPro-Wiki on the trial version. It explains all limitations.
If you do purchase and install the full-paid version, you MUST uninstall the trial, run the Adobe Clean Script CS4 a few times, and I would run a Registry cleaner, like CCleaner, BEFORE you install the full-paid version.