0 Replies Latest reply on Dec 4, 2009 12:00 AM by hiren861

    Unable to open a book after upgrading OS, Document is licensed for different user


      I had purchased the attached ebook previously. I recently changed my operating system from Windows XP to Windows 7. So I also migrat
      ed My Digital Editions folder using Microsoft Windows Easy Transfer program. Now after restoring it on Windows 7 when I try to open
      my any ebook I get the error "Document is licensed for a different user account".
      I did not authorize digital editions with adobe id at the time of purchasing ebooks,
      Please help me resolve this error.


      I have opened the case 0181318653.


      I hope very helpful Jim Lester can help in resolving this issue.


      Thank you,