10 Replies Latest reply on Dec 8, 2009 1:33 AM by macrofireball

    Audio missing in published projects

    Whitlowe Level 1

      I am using Captivate 4 on a Windows XP machine. Audio was working fine in Captivate and in all published projects until several days ago. Now it has quit working in published projects (preview in browser and published projects) although it still works to preview slides within Captivate. I have read everything I can find on the forums on these issues and have tried the following suggestions:

      1. Removing the Captivate folder from my Documents and Settings directory so that the default audio settings were restored.

      2. Downloading the audio patch update through Help>updates

      3. Installing the NSAudio.dll patch file

       

      None of these things has made any difference. Desperately looking for a solution now... Anyone have any ideas what else I should try?

       

      Thanks very much in advance,

      Whitney