I recently purchased Fireworks CS4 for the Mac and it was working fine. The other day I fired it up and all the menu items were disabled. The menu will drop down, but none of the menus can do anything. The program won't even 'quit'. I have to use 'Force Quit' in the apple menu. A few of the shortcut keys work. I can open a new file with the star-N keys and a new window will open , but I can't do anything with it.
I tried reinstalling, but no help. I tried un-installing, re-downloading and re-installing, but that didn't work either. And now the serial number does not work!
I'm running Mac OS X 10.5.8 This is the full version of Fireworks, not the upgrade.
This is getting very frustrating. ANy help would be much appreciated. Thanks!
Can you try quitting Fireworks and do the following?
Goto location \Users\<username>\Library\Preferences\ and rename the "Adobe Fireworks CS4" folder.
Also just rename the "Fireworks CS4" folder present at \Users\<username>\Library\Application Support\Adobe\
Now launch Fireworks.
Thanks for the reply.
I tried this, but same result.