1 Reply Latest reply on Dec 5, 2009 4:51 PM by Steve Grisetti

    Red thumbnail appearing after getting media? (Vista)

    brobot23

      Hi, I have Adobe Premiere Elements 8, i'm on Windows Vista. After going to 'get media' and after choosing the clip i want to import i can't get the video to play properly. All i see is a red thumbnail but can hear the audio fine. I just got this a couple days ago and I was wondering if someone can help me out using basic computer lingo I'm using a Sony Cybershot DSC-W290 to shoot HD video. Any idea what the problem is and how I can fix this?