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If I place one of the flash video files in a captivate project and create a popup in this way then there is no problem with the sound when the popup closes. really odd. This is not a solution, but it is odd that the same flash video behaves differently depending on how it is played in a pop-up.
Sounds like you have found a workaround for the moment.
You may wish to report this behavior to Adobe so they might tweak it. You do this using the Wish Form.
Click here to visit the Wish Form/Bug Reporting Form
You must be joking - I have 90 flash videos - I would have to create 90 captivate projects - and re-import them all into the project, redo the links....groan.... I have to follow this process for nearly 900 more videos over the next year, and using Captivate gives me nothing but an extra layer of work in the process. Groan!
No, sorry, I wasn't joking. Sometimes we may not like the way things behave, but until someone changes that manner of behaving, there is little we can do to influence the behavior.
I realised that you were not joking - that was my attempt at irony ;-)
Thanks for your feedback.