1 Reply Latest reply on Dec 8, 2009 10:57 AM by Steve Grisetti

    Registering product...rolling back action

    coachgil

      I am trying to load premiere elements 7.  I did have premiere 2.0 that I uninstalled today.  I've rebooted and tried installing.  As it finishes on the indicator bar, showing that it has finished loading, the message comes above the bar that it is registering the product.  It stays there a few seconds and then it rolls back the actions and will not install.  Does anyone have any solutions?

      I've deleted both photoshop 4.0 and premiere 2.0, ran CCleaner, and can not find any traces of adobe files on c:.  I do have files on d: of adobe creative suite.