5 Replies Latest reply on Dec 10, 2009 9:49 AM by Harm Millaard

    Premiere Pro CS4: Jpg files not working

    Cartiva_Inc

      JPG files are importing, but they are not displaying. If I try to view them in the source monitor, it's just

      blank. Same with the program monitor. It's only premiere that doesn't display them; the same images work fine in other programs.

       

      I recently upgraded my operating system to Windows 7. On Windows XP, the same jpeg files worked just fine in the same version of premiere. It is only after getting new hard drives and operating system that this problem started.

       

      I have installed all available updates. I also searched the web and the only other thing I've found was to try installing Quicktime, which also did not fix the problem.

       

      The images work fine if I convert them to another file type, but I would like to figure out how to get jpgs working again.

       

      Any ideas?